At the center of her novel is Kay Lansing, who has grown up in Englewood, New Jersey, daughter of the landscaper to the wealthy and powerful Carrington family. Their mansion -- a historic seventeenth-century manor house transported stone by stone from Wales in 1848 -- has a hidden chapel. One day, accompanying her father to work, six-year-old Kay succumbs to curiosity and sneaks into the chapel. There, she overhears a quarrel between a man and a woman who is demanding money from him. When she says that this will be the last time, his caustic response is: "I heard that song before." That same evening, the Carringtons hold a formal dinner dance after which Peter Carrington, a student at Princeton, drives home Susan Althorp, the eighteen-year-old daughter of neighbors. While her parents hear her come in, she is not in her room the next morning and is never seen or heard from again.